Terms of service
Last updated: 5 June 2026
These Terms and Conditions govern all quotations, bookings, orders, goods and services supplied by Calfab Limited trading as Vanbitious.
By accepting a quotation, placing an order, booking services, making any payment, or delivering a vehicle to Vanbitious, the Client confirms that they have read, understood and agree to be legally bound by these Terms and Conditions.
These Terms and Conditions must be read together with the following policies, each of which forms part of the contractual relationship where applicable.
• Warranty Policy
• Return and Refund Policy
• Privacy Policy
Where any conflict arises between these Terms and Conditions and any other document issued by Vanbitious, these Terms and Conditions shall prevail except where statute requires otherwise.
Nothing in these Terms and Conditions excludes or limits any statutory rights that cannot lawfully be excluded or restricted.
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1. Company information
1.1 Vanbitious is a trading name of Calfab Limited, a company incorporated in Scotland under company number SC702491.
1.2 The registered office and principal trading address of Calfab Limited is:
Unit 8
109 Urquhart Road
Aberdeen
AB24 5NH
United Kingdom
1.3 The principal contact email address for contractual and operational correspondence is hello@vanbitious.co.uk.
1.4 In these Terms and Conditions, references to “Vanbitious”, “we”, “us” or “our” are references to Calfab Limited trading as Vanbitious.
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2. Definitions and interpretation
2.1 In these Terms and Conditions, unless the context otherwise requires, the following expressions shall have the following meanings.
Client means the person, company, organisation or other entity purchasing goods or services from Vanbitious.
Consumer means an individual acting for purposes wholly or mainly outside that individual’s trade, business, craft or profession.
Business Client means any Client who is not a Consumer and includes any sole trader, partnership, company, charity, public body or other organisation acting for business, operational or institutional purposes.
Contract means the legally binding agreement between the Client and Vanbitious incorporating these Terms and Conditions, the relevant quotation, order, invoice, booking confirmation and any written variation agreed by Vanbitious.
Goods means any product, part, component, battery, electrical system, kit, fabricated item, material, accessory, appliance or other item supplied by Vanbitious.
Services means any labour, consultation, inspection, design, planning, fabrication, preparation, installation, configuration, modification, testing, commissioning, diagnosis, rectification or other service supplied by Vanbitious.
Vehicle means any van, campervan, motor vehicle, chassis, shell, body or other vehicle based asset delivered to Vanbitious or made available to Vanbitious for the purpose of carrying out the Contract.
Quotation means any written quotation, estimate, proposal, price schedule, scope of work, specification or similar pricing document issued by Vanbitious.
Workshop means any premises occupied or used by Vanbitious for storage, installation, fabrication, assembly, testing or related activities.
2.2 References to legislation are references to that legislation as amended, extended or re enacted from time to time.
2.3 References to the singular include the plural and vice versa where the context permits.
2.4 Headings are included for convenience only and do not affect interpretation.
2.5 Any words introduced by the terms including, includes, in particular or similar expressions shall be construed as illustrative only and shall not limit the sense of the words preceding those terms.
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3. Formation of contract
3.1 A legally binding Contract between the Client and Vanbitious is formed at the earliest of the following events:
a. the Client accepts a Quotation whether by signature, email, message, online acceptance or other written confirmation
b. the Client pays a deposit or any other sum in connection with the proposed works
c. the Client places an order through the Vanbitious website or other sales channel
d. the Client books workshop time
e. the Client delivers a Vehicle to Vanbitious for the purpose of the proposed works
f. Vanbitious begins procuring materials or scheduling labour in reliance on the Client’s instruction
3.2 Once a Contract is formed the Client is legally bound by:
a. these Terms and Conditions
b. the relevant Quotation or order
c. any written scope, exclusions or clarifications issued by Vanbitious
d. any written variation subsequently agreed by Vanbitious
3.3 No verbal statement, discussion or informal communication shall form part of the Contract unless confirmed in writing.
3.4 Photographs, descriptions, example builds, indicative system performance, estimated runtimes and similar promotional materials are illustrative only and do not form part of the Contract unless expressly incorporated into the Quotation.
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4. Authority to instruct work
4.1 The Client warrants that they have full legal authority to enter into the Contract and instruct the works.
4.2 Where the Contract relates to a Vehicle, the Client confirms that they are either the legal owner of the Vehicle or authorised by the legal owner, finance provider, leasing company or employer to instruct the works.
4.3 Vanbitious accepts no liability arising from any dispute relating to ownership, permission or authority.
4.4 The Client agrees to indemnify Vanbitious against any loss, claim or cost arising from lack of authority to instruct the works.
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5. Scope of services
5.1 Vanbitious provides specialist vehicle conversion services, electrical system installation, component supply and fabrication work relating to campervans and specialist vehicles.
5.2 Services may include but are not limited to:
• campervan conversions
• electrical systems including 12V, 24V, 48V and 230V installations
• lithium battery systems
• inverter systems
• solar systems
• window installation
• roof vent installation
• diesel heater installation
• water systems and plumbing
• insulation and lining
• bespoke furniture fabrication
• supply of electrical kits and components
5.3 Unless expressly stated otherwise in writing, all systems are designed primarily for leisure vehicle use.
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6. Nature of bespoke conversion work
6.1 Vehicle conversions are bespoke and vehicle specific.
6.2 Each vehicle differs in structure, wiring layout, prior modification history, corrosion level and manufacturing tolerances.
6.3 Installation work may require permanent modification of the vehicle including cutting panels, drilling mounting points, installing fixtures and modifying interior structures.
6.4 Once certain works have been carried out the vehicle cannot reasonably be returned to its original condition without significant reconstruction.
6.5 The Client acknowledges that conversion work is not equivalent to purchasing an off the shelf product.
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7. Quotations and scope limitations
7. Quotations and Scope Limitations
7.1 Quotations are prepared based upon the information available to Vanbitious at the time of issue and are based on the scope of works described within the quotation.
7.2 Unless a vehicle has been fully dismantled, inspected internally or subjected to detailed investigation, Vanbitious cannot identify all hidden defects, structural conditions, previous modifications or underlying issues that may affect the works.
7.3 Hidden conditions may include, but are not limited to, corrosion, water ingress, accident damage, concealed wiring faults, poor previous workmanship, structural deterioration, non standard modifications, inaccessible services or other conditions not reasonably visible during the quotation stage.
7.4 Quotations are therefore based on the visible condition of the vehicle and the information provided by the Client at the time of quotation.
7.5 If additional work, materials, labour, fabrication, investigation, repair, rectification or redesign becomes necessary due to hidden conditions, inaccurate information provided by the Client, changes requested by the Client or circumstances not reasonably foreseeable at the time the quotation was issued, such work shall constitute additional chargeable work outside the original quotation.
7.6 Vanbitious may pause the works where necessary to assess the additional requirements and shall be entitled to issue a revised quotation, variation quotation or additional charge for the extra work required.
7.7 Where additional work is required in order to complete the project safely, professionally, in accordance with good industry practice or to protect the integrity of the installation, Vanbitious reserves the right to recommend or require such work before continuing with the original scope.
7.8 Vanbitious shall not be responsible for delays arising from the discovery of hidden defects, variation requests, additional works or unforeseen vehicle conditions.
7.9 Any indication of labour hours, completion dates, material quantities, electrical performance, battery runtime, charging performance, payload impact, fuel consumption impact or similar estimates provided before commencement of the works shall be regarded as estimates only and shall not constitute guarantees unless expressly stated otherwise in writing.
7.10 Quotations remain valid for 7 days unless otherwise stated in writing.
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8. Labour rates and minimum charges
8.1 Workshop labour is charged at £100 per hour plus VAT unless otherwise stated.
8.2 All workshop bookings are subject to a minimum labour charge of 2 hours being £200 plus VAT.
8.3 The minimum charge reflects workshop disruption, scheduling and administrative time required to undertake vehicle work.
8.4 Labour charges may include installation work, diagnostics, configuration, testing, preparation and project administration.
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9. Deposits and Payment Terms
9.1 Vanbitious may require a deposit, stage payment, interim payment or advance payment before commencing works, procuring materials, reserving workshop capacity or allocating project resources.
9.2 The amount and timing of any deposit, stage payment or other payment shall be specified within the relevant Quotation, invoice, order confirmation or other written communication issued by Vanbitious.
9.3 Deposit requirements may vary depending upon the nature of the works, the value of materials being procured, workshop scheduling requirements, project duration, supplier commitments, bespoke manufacturing requirements and other commercial considerations.
9.4 Vanbitious reserves the right to require payment in full, a partial deposit, staged payments or no deposit at all, acting reasonably and in accordance with the requirements of the project.
9.5 No booking, workshop allocation, procurement activity or project scheduling shall be confirmed until any required deposit has been received in cleared funds.
9.6 Unless otherwise stated within the relevant Quotation, all outstanding balances shall be payable immediately upon completion of the works and prior to collection, release or delivery of the vehicle, goods or services.
9.7 Where a booking, order or project is cancelled, any deposit paid may be retained or deducted only to the extent necessary to cover reasonable losses, supplier charges, materials procured, labour undertaken, administrative costs, workshop allocation costs and other expenses incurred by Vanbitious in reliance upon the Client's instructions.
9.8 Any refund of a deposit shall be subject to the cancellation provisions contained within these Terms and Conditions.
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10. Cancellation and rebooking
10. Cancellation and Rebooking
10.1 Workshop bookings, supplier allocation, procurement activity and project scheduling may commence immediately following acceptance of a quotation, placement of an order or payment of any deposit.
10.2 Where a booking, order or project is cancelled, postponed or rebooked after procurement, supplier allocation, workshop scheduling or project planning has commenced, Vanbitious reserves the right to recover reasonable costs incurred as a result.
10.3 Such costs may include supplier cancellation charges, non recoverable payment processing fees, administration costs, workshop allocation costs, labour already undertaken, bespoke design work, materials purchased and any other reasonable expenses incurred in connection with the Contract.
10.4 A minimum administration charge of £25 plus VAT may apply where administration, payment processing or operational costs have been incurred.
10.5 Goods that have been specially ordered, imported, fabricated, customised, configured, assembled or otherwise obtained specifically for the Client may not be capable of cancellation or refund once procurement or manufacture has commenced.
10.6 Business Clients do not benefit from statutory consumer cancellation rights relating to change of mind purchases.
10.7 Where a Consumer places an order online, by telephone, by email or otherwise at a distance, any statutory cancellation rights shall apply only to the extent required by applicable law.
10.8 Where a Consumer requests that services commence during any statutory cancellation period, the Consumer expressly agrees that work may begin before the expiry of that period and acknowledges that reasonable charges may become payable for work completed prior to cancellation.
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11. Scheduling and completion dates
11.1 Estimated completion dates are indicative only.
11.2 Delays may arise due to supplier delays, hidden vehicle defects, variation requests, parts availability or operational factors.
11.3 Vanbitious shall not be liable for delay arising from circumstances outside its reasonable control.
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12. Client responsibilities
12.1 The Client must provide accurate information regarding the vehicle and intended use.
12.2 The Client must remove personal possessions and valuables before delivering the vehicle.
12.3 The Client must ensure the vehicle is appropriately insured during the period it is stored at the workshop.
12.4 For diesel heater installations the vehicle fuel tank should normally be below 1 quarter full.
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13. Electrical systems
13.1 Electrical systems installed by Vanbitious are habitation systems designed for use in leisure vehicles.
13.2 Systems may include 12V, 24V, 48V and 230V components including batteries, inverters, chargers and distribution systems.
13.3 Electrical demand must remain within the design capacity of the installed system.
13.4 Vanbitious does not guarantee the performance of appliances exceeding system capacity.
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14. Lithium battery systems
14.1 Lithium batteries contain high energy storage and incorporate manufacturer controlled battery management systems.
14.2 Performance characteristics and protection limits are determined by the battery manufacturer.
14.3 Vanbitious is not responsible for misuse, modification or operation outside manufacturer guidelines.
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15. Storage and collection
15.1 Vehicles must be collected promptly once works are complete.
15.2 Storage charges may apply to vehicles left beyond a reasonable collection period.
15.3 Storage may be charged at £40 plus VAT per day.
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16. Limitation of liability
16.1 To the fullest extent permitted by law Vanbitious liability shall be limited to the total value of goods and services supplied under the Contract.
16.2 Vanbitious shall not be liable for indirect or consequential losses including loss of use of the vehicle, travel costs, accommodation costs or loss of income.
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17. Vehicle condition and pre existing defects
17.1 The Client acknowledges that vehicles presented for modification or conversion may contain hidden defects, corrosion, deterioration, prior accident damage or non standard previous repairs.
17.2 Such conditions may not become visible until trim panels, structural sections or interior components are removed during the course of the works.
17.3 Where such hidden conditions are discovered Vanbitious may pause the works to assess the condition and determine whether additional labour, preparation or structural repair is required before the works can continue safely.
17.4 Any additional work required as a result of hidden defects or deterioration shall constitute additional chargeable work outside the original quotation.
17.5 Vanbitious shall not be responsible for defects, deterioration or corrosion that existed prior to the commencement of the works.
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18. Structural modifications to the vehicle
18.1 Vehicle conversion work frequently requires permanent modification of the vehicle body.
18.2 Such modifications may include cutting body panels, installing windows, roof vents, cable entry points, brackets, mounting systems and other structural attachments.
18.3 Vehicles are subject to vibration, torsional movement, temperature variation and environmental exposure during normal road use.
18.4 These factors may influence the long term behaviour of installed components including fixings, seals and structural mounts.
18.5 Vanbitious shall only be responsible for workmanship defects and shall not be responsible for long term structural movement of the original vehicle body.
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19. Vehicle age corrosion and structural integrity
19.1 Vehicles undergoing conversion work may be several years old and may have experienced environmental exposure including road salt, weather and general wear.
19.2 Corrosion frequently develops behind panels, within seams or inside structural cavities where it may not be visible until dismantling occurs.
19.3 Where corrosion is discovered during the works additional preparation, treatment or reinforcement may be required before installation can proceed safely.
19.4 Corrosion may continue to develop over time due to normal environmental exposure.
19.5 Vanbitious shall not be liable for corrosion that existed prior to the works or that develops subsequently through normal use.
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20. Mechanical systems disclaimer
20.1 Vanbitious specialises in vehicle conversion and habitation system installation and does not undertake inspection or servicing of vehicle mechanical systems unless expressly agreed in writing.
20.2 Mechanical systems include but are not limited to engines, gearboxes, drivetrains, suspension systems, braking systems, steering components and cooling systems.
20.3 Mechanical faults may arise independently of the conversion work due to age, wear, maintenance history or prior repair work.
20.4 Vanbitious shall not be responsible for mechanical failures unless they can be shown to arise directly from negligent workmanship carried out by Vanbitious.
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21. Vehicle electrical systems and manufacturer electronics
21.1 Modern vehicles incorporate complex electrical architecture including control modules, battery monitoring systems and electronic charging strategies.
21.2 These systems are designed and controlled by the vehicle manufacturer and may vary between vehicles.
21.3 The behaviour of manufacturer electrical systems may change depending on vehicle operating conditions, software updates or manufacturer design.
21.4 Vanbitious cannot control or modify manufacturer software behaviour.
21.5 Vanbitious shall not be responsible for warning lights, charging behaviour or system responses arising from the inherent design of the vehicle manufacturer’s systems.
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22. Habitation electrical systems
22.1 Electrical systems installed by Vanbitious are habitation electrical systems intended for leisure vehicle use.
22.2 Systems may include 12V, 24V, 48V and 230V components including batteries, inverters, chargers, distribution equipment and monitoring devices.
22.3 System performance depends on battery capacity, inverter rating, charging sources, environmental conditions and electrical loads.
22.4 The Client remains responsible for ensuring that appliances connected to the system do not exceed the design capacity of the installed equipment.
22.5 Vanbitious does not guarantee the operation of appliances exceeding the installed system capacity.
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23. Electrical certification and inspection
23.1 Electrical installations within vehicles differ from fixed building installations and are not subject to the same certification regimes.
23.2 Vanbitious does not issue domestic electrical installation certificates or building electrical compliance documentation.
23.3 Where requested Vanbitious may arrange for a third party to carry out a visual inspection of elements of the electrical installation.
23.4 Such inspections are visual checks only and do not constitute formal certification or regulatory approval.
23.5 Where certification is required by insurers, authorities or other organisations the Client remains responsible for obtaining such certification unless expressly agreed otherwise.
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24. Lithium battery systems
24.1 Lithium battery systems store significant electrical energy and incorporate manufacturer controlled battery management systems.
24.2 Battery performance, charging behaviour and safety limits are determined by the battery manufacturer.
24.3 Lithium batteries must be operated in accordance with manufacturer instructions.
24.4 Vanbitious shall not be responsible for damage caused by misuse, modification, incompatible equipment or operation outside manufacturer guidelines.
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25. Electrical load management
25.1 Electrical systems are designed according to the agreed equipment specification including inverter capacity, battery capacity and charging equipment.
25.2 Electrical demand within the vehicle may vary depending on appliance selection and usage patterns.
25.3 Excessive electrical loads may cause equipment shutdown or protective operation.
25.4 Vanbitious shall not be responsible for damage resulting from excessive electrical load or inappropriate appliance use.
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26. Alternator charging behaviour
26.1 Vehicle alternator output varies depending on manufacturer design and vehicle operating conditions.
26.2 Many modern vehicles utilise smart alternators which adjust voltage dynamically to improve fuel efficiency.
26.3 Charging current available to auxiliary electrical systems may therefore vary.
26.4 Vanbitious does not guarantee fixed charging current unless expressly stated in writing.
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27. Water ingress and sealing
27.1 Installation of windows, roof vents or cable entry points requires sealing to the vehicle body.
27.2 Vehicle bodies experience vibration, movement and environmental exposure during use.
27.3 Over time these conditions may influence the behaviour of sealants and fixings.
27.4 Vanbitious shall only be responsible for water ingress where it can be demonstrated that the ingress arises directly from defective workmanship.
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28. Condensation and environmental moisture
28.1 Condensation is common within enclosed vehicle environments where warm air meets cold surfaces.
28.2 Moisture may arise due to temperature variation, ventilation conditions and normal vehicle use.
28.3 Management of ventilation and humidity remains the responsibility of the Client.
28.4 Vanbitious shall not be responsible for condensation related moisture unless directly caused by installation fault.
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29. Diesel heater fuel supply and operation
29.1 Diesel heater systems rely on a clean and suitable fuel supply.
29.2 Heater performance may be affected by contaminated fuel, degraded diesel fuel or blockages within the vehicle fuel system.
29.3 Vanbitious shall not be responsible for heater malfunction caused by fuel contamination or poor fuel quality.
29.4 Diesel heaters require periodic operation and maintenance to maintain correct combustion performance.
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30. Battery monitoring systems
30.1 Battery monitoring devices estimate battery state of charge based on current flow and configuration settings.
30.2 Displayed battery percentages and runtime estimates are indicative values rather than precise measurements.
30.3 Vanbitious shall not be responsible for decisions made by the Client based solely on estimated monitoring data.
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31. Client supplied parts
31.1 Vanbitious may install parts supplied by the Client at its discretion.
31.2 Vanbitious cannot guarantee compatibility, safety or performance of client supplied components.
31.3 Any labour required to diagnose faults caused by client supplied parts shall be chargeable.
31.4 No warranty is provided by Vanbitious in relation to client supplied parts.
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32. Storage of vehicles
32.1 Vehicles may be stored indoors or outdoors depending on workshop capacity.
32.2 The workshop operates as a working industrial environment where vehicles may be moved during the course of operations.
32.3 Reasonable care will be taken in the storage and handling of vehicles.
32.4 Vanbitious shall not be responsible for deterioration caused by environmental exposure during storage.
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33. Insurance responsibility
33.1 The Client remains responsible for ensuring that the vehicle is adequately insured during transport to the workshop, while stored at the workshop and after collection.
33.2 The Client must notify their insurer of vehicle modifications where required under their policy.
33.3 Vanbitious does not provide insurance advice and accepts no responsibility for insurer decisions relating to modified vehicles.
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34. Storage charges
34.1 Vehicles should be collected within a reasonable time once works are completed.
34.2 Vehicles remaining at the workshop beyond a reasonable collection period may incur storage charges.
34.3 Storage may be charged at £40 plus VAT per day.
34.4 Storage charges may also apply where a vehicle cannot be released due to unpaid invoices.
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35. Repairer’s lien
35.1 Vanbitious shall retain a repairer’s lien over any vehicle in its possession until all sums due under the Contract have been paid in full.
35.2 This lien entitles Vanbitious to retain possession of the vehicle until all outstanding invoices, charges, storage fees and other sums due have been settled in cleared funds.
35.3 The Client shall not be entitled to remove the vehicle from the workshop premises until all amounts due have been paid in full.
35.4 Vanbitious may exercise its legal rights to retain possession of the vehicle where payment remains outstanding.
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36. Uncollected or abandoned vehicles
36.1 Where a vehicle remains uncollected following completion of the works, Vanbitious shall make reasonable attempts to contact the Client using the contact details provided.
36.2 Storage charges may continue to accrue during any period in which the vehicle remains uncollected.
36.3 If a vehicle remains uncollected for more than 30 days after written notice requesting collection has been issued, Vanbitious reserves the right, where legally permitted, to take reasonable steps to recover outstanding sums due.
36.4 Such steps may include arranging storage elsewhere, disposal of the vehicle or sale of the vehicle in a commercially reasonable manner where permitted by law.
36.5 Any proceeds of sale shall first be applied towards outstanding invoices, storage charges, legal costs, administrative costs and any other sums lawfully due to Vanbitious.
36.6 Any surplus funds remaining after deduction of such sums shall be retained for the Client for a reasonable period or otherwise dealt with in accordance with applicable law.
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37. Client conduct
37.1 Vanbitious expects all interactions with Clients to remain professional and respectful.
37.2 Vanbitious reserves the right to suspend or terminate the Contract where a Client engages in abusive, threatening or unreasonable behaviour towards staff.
37.3 Where work is suspended due to such behaviour Vanbitious shall be entitled to charge for labour already performed together with any materials ordered.
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38. Inspection upon collection
38.1 Upon completion of the works the Client will be notified that the vehicle is ready for collection.
38.2 The Client shall be given a reasonable opportunity to inspect the completed works upon collection.
38.3 Any visible defect or concern should be reported as soon as reasonably practicable after collection.
38.4 Where no issue is reported within a reasonable time the works shall be deemed accepted as complete.
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39. Warranty and scope of cover
39.1 Vanbitious provides a limited workmanship warranty as detailed within the Conversion Warranty Policy.
39.2 The workmanship warranty applies only to defects arising directly from proven faults in the workmanship of Vanbitious.
39.3 The warranty does not apply to normal wear and tear, misuse, environmental damage, third party interference or manufacturer defects in supplied products.
39.4 Manufacturer warranties apply separately to third party products and remain subject to the manufacturer’s terms.
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40. Limitation of liability
40.1 To the fullest extent permitted by law the total liability of Vanbitious arising out of or in connection with the Contract shall be limited to the total value of goods and services supplied under that Contract.
40.2 Vanbitious shall not be liable for indirect or consequential losses including loss of vehicle use, travel costs, accommodation costs or loss of income.
40.3 Nothing in these Terms shall exclude liability for death or personal injury caused by negligence or any liability that cannot lawfully be excluded.
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41. Product returns and manufacturer warranties
41.1 Returns of products supplied by Vanbitious are governed by the Vanbitious Return and Refund Policy.
41.2 Many products supplied by Vanbitious are manufactured by third parties and may carry their own manufacturer warranties.
41.3 Any manufacturer warranty is provided by the relevant manufacturer and is subject to the manufacturer’s own terms, conditions and procedures.
41.4 Vanbitious does not control the content, extent or duration of any manufacturer warranty and accepts no responsibility for the manufacturer’s decisions in relation to such claims.
41.5 Where a manufacturer requires inspection, return or replacement of a product, the Client may remain responsible for any labour involved in removal, re installation, diagnosis, transport or associated workshop time unless otherwise agreed in writing.
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42. Force majeure
42.1 Vanbitious shall not be liable for any delay or failure to perform its obligations where such delay or failure arises from circumstances beyond its reasonable control.
42.2 Such circumstances may include, but are not limited to, supplier delays, transport disruption, shipping delays, severe weather conditions, fire, flood, industrial action, labour shortages, material shortages, acts of government or other unforeseen events affecting normal business operations.
42.3 Where a force majeure event occurs Vanbitious shall be entitled to extend any estimated completion dates by a period reasonably necessary to account for the delay.
42.4 Where a force majeure event continues for an extended period Vanbitious reserves the right to suspend or terminate the affected works upon reasonable written notice to the Client.
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43. Data protection
43.1 Personal information provided by the Client will be processed in accordance with the Vanbitious Privacy Policy.
43.2 Personal data may be used for order processing, workshop bookings, warranty administration, service communications, delivery arrangements and compliance with legal obligations.
43.3 Vanbitious will only share personal information with essential service providers where required to fulfil the Contract, including payment providers, couriers, technical support providers and professional advisers.
43.4 Vanbitious will not sell or distribute personal data for unrelated marketing purposes.
43.5 Further details regarding data processing and client rights are set out within the Vanbitious Privacy Policy.
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44. Governing law and jurisdiction
44.1 These Terms and Conditions and any dispute arising out of or in connection with them shall be governed by and interpreted in accordance with the law of Scotland.
44.2 The parties agree that the courts of Scotland shall have exclusive jurisdiction to resolve any dispute arising in connection with the Contract.
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45. Payment disputes and chargebacks
45.1 The Client agrees that any concern regarding goods or services supplied by Vanbitious should be raised directly with Vanbitious in writing as soon as reasonably practicable to allow investigation and resolution.
45.2 Nothing within these Terms shall restrict any statutory or contractual rights available to the Client through a payment provider, card issuer or financial institution.
45.3 Where a payment dispute, chargeback, payment reversal or similar claim is initiated, Vanbitious reserves the right to provide quotations, invoices, delivery records, workshop records, correspondence, photographs and any other relevant evidence in support of its position.
45.4 The Client shall remain liable for any sums properly due under the Contract where a payment dispute, chargeback or payment reversal is unsuccessful or determined to be unjustified.
45.5 Vanbitious reserves the right to recover reasonable administrative costs, debt recovery costs, legal costs and third party charges incurred as a result of any unjustified payment dispute, chargeback or payment reversal.
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46. Vehicle modification acknowledgement
46.1 By accepting a quotation the Client acknowledges that the works may involve permanent modification of the vehicle.
46.2 Such modifications may include cutting body panels, drilling mounting points, installing windows or roof vents, altering interior structures, installing wiring or fitting structural components.
46.3 The Client acknowledges that these modifications cannot normally be reversed without substantial reconstruction of the vehicle.
46.4 The Client confirms that they authorise Vanbitious to carry out such modifications where reasonably required in order to complete the agreed works.
46.5 Vanbitious shall not be responsible for any reduction in vehicle resale value, manufacturer warranty implications or insurer decisions arising from authorised vehicle modifications.
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47. Photography and portfolio use
47.1 Vanbitious may photograph, video record or otherwise document vehicles, installations, fabrication work and completed projects for quality control, warranty administration, training, record keeping, marketing and portfolio purposes.
47.2 Such content may include images of vehicle interiors, exteriors, installed systems, furniture, fabrication work and completed conversions.
47.3 Vanbitious shall take reasonable steps to avoid publishing personal information belonging to the Client.
47.4 Vehicle registration numbers, addresses and other personal identifying information may be obscured, edited or removed before publication where appropriate.
47.5 If the Client does not wish photographs or videos of their vehicle or project to be used for marketing or promotional purposes, they must notify Vanbitious in writing prior to commencement of the works.
47.6 Nothing in this clause shall prevent Vanbitious from retaining photographs or records for quality control, warranty, insurance, legal or administrative purposes.
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48. Entire agreement
48.1 These Terms and Conditions together with any quotation, invoice, booking confirmation and associated policies constitute the entire agreement between the parties.
48.2 They supersede any previous discussions, negotiations, representations or agreements relating to the works.
48.3 No variation to these Terms shall be binding unless confirmed in writing by Vanbitious.
48.4 If any provision of these Terms is found by a court or competent authority to be invalid or unenforceable that provision shall be severed to the minimum extent necessary and the remaining provisions shall remain in full force and effect.