Warranty Policy

Last updated: 7 March 2026

This Warranty Policy explains the warranty cover provided by Calfab Limited trading as Vanbitious.

This Policy forms part of your contract with us and must be read together with our:

• Terms and Conditions
• Return and Refund Policy
• Privacy Policy

By accepting a quotation, booking services or purchasing goods from Vanbitious you agree to this Warranty Policy.

Nothing in this Policy removes or limits statutory rights that cannot legally be excluded.

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1. Warranty overview

Vanbitious provides a 12 month workmanship warranty beginning on the date the relevant work is completed.

This warranty applies only to defects arising directly from proven workmanship faults in work carried out by Vanbitious.

Where a valid defect is confirmed, Vanbitious will at its discretion:

• repair the affected area
• replace the affected item
• provide a reasonable refund for the affected part of the work

These remedies represent the Client’s sole remedies under this warranty.

To the fullest extent permitted by law, Vanbitious shall not be liable for any indirect or consequential loss including but not limited to:

• loss of income
• loss of use
• travel costs
• accommodation costs
• inconvenience or downtime

Unless otherwise agreed in writing, warranty inspections and repairs must take place at our Aberdeen workshop.

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2. What is not covered

This warranty does not apply to:

• products not supplied by Vanbitious
• customer supplied components
• pre existing vehicle defects
• corrosion or rust
• normal wear and tear
• bodywork, paintwork, wheels or tyres
• engines, drivetrains, suspension or braking systems
• factory heating, cooling or air conditioning systems
• water ingress caused by vehicle age or corrosion
• electrical faults not caused by Vanbitious workmanship
• environmental damage including weather or road contamination
• misuse, overloading or improper operation
• modifications made after installation
• third party interference, inspection or repair
• contamination from poor fuel quality
• electrical overload caused by additional equipment
• failure of aged components during normal use

To the fullest extent permitted by law, we shall not be liable for any indirect or consequential loss associated with warranty claims.

Natural variation in materials, finishes or components does not constitute a defect.

Wheels and tyres supplied by third party partner suppliers are not covered under this warranty.

Vanbitious does not provide recovery or transport services for warranty claims.

Claims based solely on third party opinion will not be accepted unless clear evidence of workmanship defect is provided.

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3. Leisure use limitation

Unless expressly agreed in writing before work begins, this warranty applies only to leisure vehicle use.

Vehicles used for the following are excluded from warranty unless agreed in writing:

• commercial transport
• vehicle hire or rental
• fleet use
• welfare vehicle use
• business operations

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4. Making a warranty claim

To submit a warranty claim please contact:

hello@vanbitious.co.uk

The following information must be provided:

• client contact details
• vehicle registration number
• proof of work carried out by Vanbitious
• description of the issue
• supporting photographs where possible

The vehicle may need to be returned to our Aberdeen workshop for inspection.

Transport and recovery costs remain the responsibility of the Client unless agreed otherwise.

Approved warranty repairs must be carried out by Vanbitious unless we agree otherwise in writing.

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5. Third party work

Warranty cover may be void if any third party:

• inspects the installation
• alters the installation
• attempts repairs

before Vanbitious has had reasonable opportunity to inspect the issue.

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6. Client responsibilities

To maintain warranty cover the Client must:

• maintain the vehicle in good condition
• monitor seals and fixings
• avoid overloading systems
• maintain weatherproofing
• report issues promptly
• present the vehicle for inspection when requested
• maintain insurance and legal compliance

Failure to meet these responsibilities may affect warranty coverage.

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7. Warranty period

Warranty coverage begins on the date the work is completed.

Repairs carried out under warranty do not extend the original warranty period.

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8. Manufacturer warranties

Many components installed by Vanbitious are manufactured by third parties including electrical equipment, appliances and batteries.

Where manufacturer warranties are provided, these operate directly under the manufacturer’s warranty terms.

Vanbitious does not provide additional warranties beyond the manufacturer’s warranty for such products.

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9. Electrical systems

Electrical systems must be used in accordance with manufacturer instructions and system design limits.

Warranty does not apply to faults arising from:

• system overload
• modification of system configuration
• firmware changes or updates
• additional equipment installed after handover
• misuse or improper operation

Self install electrical kits are covered only by manufacturer warranties.

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10. Governing law

This Warranty Policy is governed by the law of Scotland.

Any dispute shall be subject to the jurisdiction of the Scottish courts unless consumer law provides otherwise.